Enterprises rely on the mainframe for processing transactions and storing critical data, making downtime or performance slowdowns extremely costly. Mainframes handle billions of transactions per day, and even minor inefficiencies can lead to significant financial and operational consequences. To stay competitive, organizations must proactively identify performance bottlenecks and optimize system efficiency.
The customer information control system (CICS) plays a vital role in industries such as banking, telecommunications, and healthcare, facilitating high-speed transaction processing. However, mainframe teams often struggle with issues such as performance bottlenecks, inefficient resource allocation, and limited skills or expertise.
To overcome these and other mainframe challenges, IT teams must adopt modern observability tools that offer clear diagnostics without extensive mainframe training.
Read the whitepaper, “Maximizing CICS Performance with Observability Insights,” to learn how to power this mainframe modernization journey.